This section describes the knowledge and skills required for this unit

Required knowledge

Access equity and human rights issues in relation to own area of work

Correct use of equipment and any other processes and procedures appropriate for mentoring

Cultural historical and current issues impacting on Aboriginal and Torres Strait Islander peoples and their communities

Ethical handling of performance issues

Identification of evidence of competency

Intended mentoring outcome

Jobrole environment skills

Mentoring methodologies and strategies

Planning own work including predicting consequences and identifying improvements

Relevant legislation regulations codes of practice standards policies and procedures such as

equal employment opportunity EEO

occupational health and safety OHampS

Relevant workplace tasks skills and knowledge

Workplace

application of relevant competencies

training plan for competency development

Required skills

Build trust with mentoring participants

Communicate effectively verbally and in writing using a range of strategies

ensuring language used suits target audience

giving and receiving feedback

listening

questioning

Complete and maintain required documentation and records

Maintain confidentiality

Make recommendations for further mentoring opportunities

Motivate mentoring participants

Plan and mange time effectively

Plan for and manage contingencies

Transfer and apply skills and knowledge to new contexts

Work in a culturally diverse environment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include

sequencing mentoring activity in a way that facilitates the development of competence

ensuring currency of relevant legislative and regulatory knowledge

developing effective planning documents

providing high quality reports

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

workplace where mentoring individuals or small groups can be conducted

tools equipment and personal protective equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities

range of relevant exercises case studies andor other simulated practical and knowledge assessments

appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Practical assessment must occur in an

appropriately simulated workplace environment andor

appropriate range of situations in the workplace

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate to this unit

direct observation of the candidate mentoring individuals or small groups

direct observation of the candidate applying relevant OHampS requirements and work practices

Mentoring needs may include:

Appropriate personnel may include:

Mentoring delivery methods and practise opportunities may include:

Mentoring participant/s needs may include:

Resources may include:

Strategies and techniques may include: